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Shipping & Returns

We want you to be as satisfied with your purchase, we are serving you. You can return any products in their original, unused condition for a full refund of the merchandise value. We will gladly accept your return within 30 days of the delivery date.

If for any reason you need to return an item back to us, simply return it within 30 days for an exchange or refund. For security reasons, please use a signature service, we will sign for receipt. Please keep the return receipt in case of loss package. Please note that the cost of sending orders to us have to be covered by the buyer. Once the package comes back here, we want to process your refund or exchange within 3 business days. Please note that all returns for refund will exclude any postage costs unless the item was improperly transmitted or received a fauly item. Please note that all returns for refund will exclude any postage costs unless the item was improperly transmitted or received a fauly item.

Returns Exceptions With the holiday spirit in mind, we have decided to extend our 30-day return policy. we will gladly accept your return in its original, unused condition as late as (It is no extra cost to you.) does not accept returns on gift cards, customized and personalized products. Custom product orders are non-refundable except in cases of manufacturing or material defects, in which case you can contact customer service by phone or email for help.

Exchanges Please note that we do not carry out exchanges at this time. For assistance you can contact our 24 hour customer service on to place a new order for a different size or color. We are pleased to offer GROUND SHIPPING on your replacement order.

For overseas orders, only the cost of the goods will be refunded, unless we have the wrong item by mistake, in which case we will reimburse the incurred sent over the original shipping charge for all shipping costs. Goods must be returned with all packaging and labels intact and brand new and unused condition.

The site is manually updated and is pretty much up to date, though in rare cases, the item you ordered can be sold. If this is the case, you will be notified as soon as possible, either by email or phone. Your payment is to be held, as a rule by the bank until we release to us to ship your order, at which point we require the Bank, the funds. In case the item is not in stock, your payment will be canceled and the money will then be released by the bank back to you. This may take up to 10 business days and is unfortunately beyond our control. In the case of PayPal payments, this can be reversed once we correspond with you and you have decided to cancel the order. This is done within 48 hours, or sooner, if possible.
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